Automation Solutions
ITSM Automation
- Empower your IT service management with ASISTA’s ITSM Automation, integrating seamlessly with chatbots on MS Teams to streamline your IT workflows.
- Our solution leverages advanced AI to deliver precise, real-time support, improving user satisfaction and freeing up your IT teams to focus on critical tasks.
Dealers Interaction Automation
- Optimize your dealer interactions with ASISTA’s Dealers Interaction Automation via chatbots on WhatsApp.
- Facilitate seamless communication and streamline processes such as order placements, status updates, and support requests.
- This automation solution ensures quick and accurate responses, enhancing dealer satisfaction and operational efficiency while minimizing manual intervention.
Banking Interaction Automation
- Revolutionize customer service in banking with ASISTA’s Banking Interaction Automation using chatbots on WhatsApp.
- Automate customer interactions for account inquiries, transaction updates, and support services.
- Our solution leverages secure, AI-driven chatbots to provide instant, accurate responses, improving customer engagement and reducing the workload on banking staff.
Supplier Interaction Automation
- Enhance your supply chain management with ASISTA’s Supplier Interaction Automation.
- This solution automates communication with suppliers, facilitating order placements, inventory updates, and support queries.
- By leveraging AI-driven chatbots, you can ensure timely, accurate responses, improving supplier relations and operational efficiency.
Retailer Interaction Automation
- Streamline your retail operations with ASISTA’s Retailer Interaction Automation.
- Automate interactions with retailers, including order processing, inventory management, and support services.
- Our AI-powered chatbots provide fast, reliable communication, enhancing retailer satisfaction and operational performance while reducing manual workload.
Service Providers Interaction Automation
- Improve your service provider interactions with ASISTA’s Service Providers Interaction Automation.
- Automate routine communications, service requests, and support inquiries to ensure efficient, accurate responses.
- Our AI-driven chatbots facilitate seamless interactions, enhancing service provider relationships and operational efficiency.
Logistics Interaction Automation
- Optimize your logistics operations with ASISTA’s Logistics Interaction Automation.
- Automate communication with logistics partners, including shipment tracking, delivery updates, and support queries.
- Our AI-powered chatbots ensure real-time, accurate responses, improving logistics efficiency and reducing operational bottlenecks.
Payment Collection Automation
- Streamline your UPI payment collection process with ASISTA’s Payment Collection Automation.
- Automate reminders, confirmations, and support queries related to payment collection.
- Our AI-driven chatbots provide timely, accurate communication, enhancing customer satisfaction and ensuring smooth payment operations.
ASISTA has enabled our IT response team to move to centralised support, automated call routing leading to staff optimisation and cost saving and also improved our service response promptness leading to accountable service delivery. This has helped to reach employee centricity & high level of employee delight.
We are glad to inform that ASISTA has been instrumental in enabling the IT support team to respond to employees efficiently to resolve their services issues. We have seen a remarkable improvement in CSAT levels due to better responsiveness by the IT support team.
We are extremely happy after using ASISTA for our customer operations as ASISTA has been instrumental in enabling out consultants to respond and cater to customer requests and queries efficiently. We have seen a remarkable improvement in Customer Satisfaction as well as Consultant productivity.